Safety is a priority! All SAHA residents are encouraged to get involved in their communities. Get to know your neighbors and the staff at your complex. Be aware of your surroundings, contact property managers of maintenance and security issues, and report suspicious activity in playgrounds and/or parking lots.

For all emergencies, call 911.
SAHA works closely with the San Antonio Police Department (SAPD) to monitor crime and safety. SAPD is the first responder. Call 911 for all emergencies.

For non-emergency questions and concerns:
Dial 311 for non-emergency questions, comments, and concerns, including to report stray dogs, trash, pot holes, abandoned property, etc. Call (210) 207-7484 or (210) 207-7273 (207-SAPD) to reach SAPD for non-emergency issues. To contact SAHA with non-emergency questions, send a message to This e-mail address is being protected from spambots. You need JavaScript enabled to view it..

Get to Know Your Neighbors
Take advantage of National Night Out to greet your neighbors, whether they're long-time residents or just moved in. Make it a year-round habit to check in with each other. Get involved in a neighborhood association, neighborhood watch program, Cellular On Patrol program or Block Watch.

Report Suspicious Activity
Notify managers, SAHA staff, police, and/or courtesy officers of any suspicious activity, possible drug/gang graffiti, or security lights out in the complex.

Get to Know Your SAFFE Officer
The San Antonio Fear Free Environment (SAFFE) unit is assigned to work specific neighborhoods within the city, and work closely with both residents and district officers. SAFFE officers maintain day-to-day interaction, in order to prevent crimes before they happen. They also work with other city agencies, schools and youth programs, and work to prevent neighborhood crime and decay. Call (210) 207-SAPD (7484) for the SAFFE officer that works in your area.

Programs offered by the SAFFE Units are:

Special Crime Prevention Programs Programs for Citizen Participation
Crime Prevention Specialists: Cellular On Patrol
Contact substation for your area Contact Substation in your area
McGruff (Crime Fighting Dog) Citizen Police Academy
Contact substation for your area 207-6222
National Night Out: Volunteers in Policing
207-8927 or 207-7386 207-3319

Programs for students and youth:

Police Explorers:  
Contact substation for your area  
Community School Services:  
Contact substation for your area  
GREAT (Gang and Drug Resistance Program):  

SAFFE officers are assigned to each of the following service area Substations:

Central SAFFE: 207-7413 East SAFFE: 207-7566
North SAFFE: 207-8350 Prue SAFFE: 207-7169
South SAFFE: 207-8964 West SAFFE: 207-7421