SAHA Takes Measures to Prevent the Spread of COVID-19 (Coronavirus)

SAHA Takes Measures to Prevent the Spread of COVID-19 (Coronavirus)

Update: March 27, 2020

HEALTH CARE DURING THIS PANDEMIC

If you are feeling sick or have symptoms related to the coronavirus, here are some ways to seek medical attention.

TAKE A SELF SCREENING TEST

The City of San Antonio launched a new COVID-19 self-screening tool. The test is available in English and Spanish

The new self-screening tool includes nine questions about any symptoms and risk factors you might be experiencing. After completing the screening, you will be given instructions on how to proceed.

IF YOU ARE RECEIVING MEDICARE 

United Healthcare has a 24/7 hotline available to Medicare recipients to call for information on COVID-19, where to be tested, and how to have a testing co-pay waived.

Call Angela Trinidad at 210.385.5532 for more information.

IF YOU NEED A DOCTOR’S APPROVAL

Residents who believe they have been exposed to the virus and have symptoms, should call their physician or an urgent care clinic for an assessment for a testing referral. 

Those who cannot afford a doctor’s visit may call Metro Health’s COVID-19 hotline at 210.207.5779.

Visit Metro Health for more information.


Update: March 26, 2020

THURSDAY, MARCH 26

Dawson Park | 2500 E. Commerce, 78203 | 4:30 p.m.
(Near Springview Senior Housing and Springview Multi-Family)

Southside Lions Sports Park |  3100 Hiawatha, 78210 | 4:30 p.m.
(Near William R. Sinkin, Highview and Rosemont at Highland Park)

Normoyle Park | 700 Culberson,  78225 | 4:30 p.m.
(Near Col. George Cisneros and South San Apartments)

FRIDAY, MARCH 27

Woodard Park | 1011 Locke St., 78208 | 4:30 p.m.
(Near The Parks at Sutton Oaks and Sutton Oaks Phase I)

Ramirez Community Center | 1011 Gillette Blvd., 78224 | 4:30 p.m.
(Near Alhambra Apartments)

Jean Yates Community Center | 568 Rasa, 78227 | 4:30 p.m.
(Near Villas Costa de Valencia)

LUNCH AND DINNER DISTRIBUTIONS FOR CHILDREN ONLY

MARCH 23–27

LUNCH DISTRIBUTIONS

Copernicus Park | 5300 Lord RD, 78220 | 11:30 a.m.

Woodard Park | 1011 Locke St., 78208 | 11:30 a.m.

Father Manuel Roman Center | 11030 Ruidosa, 78214 | 11:30 a.m.

Harlandale Community  Center | 7227 Briar Place | 78221 | 11:30 a.m.

Miller’s Pond Park | 6175 Old Pearsall Rd, 78225 | 11:30 a.m.

Sonny Melendrez Community Center | 5919 W. Commerce, 78237 | 11:30 a.m.

Palm Heights Park | 1201 W. Malone, 78225 | 11:30 a.m.

Joe Ward Center | 435 E. Sunshine Drive, 78228 11:30 a.m.

Jean Yates Community Center | 568 Rasa, 78227 | 11:30 a.m. – 1 p.m.

DINNER DISTRIBUTIONS

Dawson Park | 2500 E. Commerce, 78203 | 4:30 p.m.

Southside Lions Sports Park |  3100 Hiawatha, 78210 | 4:30 p.m.

Normoyle Park | 700 Culberson,  78225 | 4:30 p.m.

Ramirez Community Center | 1011 Gillette Blvd., 78224 | 4:30 p.m.

Cuellar Park  | 5626 San Fernando, 78237 | 4:30 p.m.

Frank Garrett Multi Service Center | 1226 NW  18th St.,  78207 | 4:30 p.m.

Garza Community Center | 1450 Mira Vista, 78228 | 4:30 p.m.

San Juan Brady Center | 2307 S. Calaveras, 78207 | 4:30 p.m.

Hamilton Community Center | 10700 Nacogdoches Road, 78217 | 4:30 p.m.


Update: March 23, 2020

FREE MEALS FOR CHILDREN

321 N. General McMullen Dr., San Antonio, TX 78237
Beginning March 20, 2020 | Wednesday – Friday | 11 a.m.
Available for children up to 18 years of age. Children must be present.

Call 210.732.3776 for more information.

SAN ANTONIO FOOD BANK MOBILE DISTRIBUTION LIST

Some food distributions may be canceled by the Food Bank and so please call 210.431.8326 to confirm the distribution before arriving. The Food Bank is requiring pre-registration for anyone wanting to attend to avoid a shortage of supplies starting Monday, March 30.

MONDAY, MARCH 23

Copernicus Park | 5300 Lord Rd., 78220 | 4:30 p.m.

Father Manuel Roman Center | 11030 Ruidosa, 78214 | 4:30 p.m.

Cuellar Park | 5626 San Fernando, 78237 | 4:30 p.m.

Joe Ward Center | 435 E. Sunshine Drive, 78228 | 4:30 p.m.

TUESDAY, MARCH 24

Harlandale Community  Center | 7227 Briar Place, 78221 | 4 p.m.

Garza Community Center | 1450 Mira Vista, 78228 | 4 p.m.

Palm Heights Park | 1201 W. Malone, 78225 | 4 p.m.

WEDNESDAY, MARCH 25

Miller’s Pond Park | 6175 Old Pearsall Rd, 78242 | 4:30 p.m.
(Near Homestead Apartments)

Frank Garrett Multi Service Center | 1226 NW  18th St.,  78207 | 4:30 p.m.
(Near Lincoln Heights, Gus Garcia, Alazan-Apache, Villa De San Alfonso, Cassiano, Villa Veramendi, Artisan at Creekside, The Gardens at San Juan Square and San Juan Square I)

Hamilton Community Center | 10700 Nacogdoches Road, 78217 | 4:30 p.m.
(Near Bella Claire and L.C Rutledge)

Sonny Melendrez Community Center | 5919 W. Commerce, 78237 | 4:30 p.m.
(Near Christ the King, Mirasol Townhomes, Jewett Circle, Monterrey Park, Raymundo Rangel and La Providencia)


Update: March 20, 2020

SAHA families can apply for rental, food, and utility assistance online.

RENT ASSISTANCE

The easiest way to apply for rental, mortgage or utilities assistance from the City of San Antonio Neighborhood and Housing Services Department is to click here.

The Fair Housing phone line is open from 8 a .m. to 8 p.m. and can be reached at 210.207.5910.

POWER AND WATER ASSISTANCE

CPS Energy & SAWS are suspending disconnections during the COVID-19 outbreak. Bills will continue to accrue, and customers are still obligated to pay their bills.

Utility assistance programs are available, for more information:

CPS: Click here or call 210.353.2222
SAWS: Click here or by call 210.233.2273

FOOD ASSISTANCE

Request food assistance from the San Antonio Food Bank

Request food assistance from Meals on Wheels

Request food assistance from Catholic Charities

CHANGE OF INCOME

If your job has been impacted by COVID-19, here is what you can do if your income changes:
1. Apply for Unemployment benefits online to receive temporary assistance.
You Will Need:

  • Last employer’s business name and address
  • First and last dates (month, day and year) you worked for your last employer
  • Number of hours worked and pay rate if you worked this week (including Sunday)
  • Information related to your normal wage

2. Report the change to SAHA within 10 days of your income changing by completing a “Change of Income” Packet. Change of income packets for both public housing and housing choice voucher (Section 8) residents can be found here.

Public Housing residents can email their completed packets to their property manager using the contact information available online at saha.org or posted outside all Public Housing properties.

Packets can also be mailed to:
San Antonio Housing Authority
ATTN: Public Housing
818 S. Flores St., San Antonio, TX 78204

Voucher Program (Section 8) residents can email completed packets to hcvchanges@saha.org or mail completed packets to:
San Antonio Housing Authority
ATTN: Housing Choice Vouchers
818 S. Flores St., San Antonio, TX 78204


Update: March 18, 2020

The City of San Antonio’s Department of Human Services (DHS) continues to provide food deliveries to SAHA’s elderly communities. 

DHS’ Senior Nutrition Program provides senior adults, 60 years and older, and spouses, in Bexar County, with a hot lunchtime meal. The program is funded by the City of San Antonio, Texas Department of Aging and Disability Services through the Alamo Area Council of Governments. 

Program staff are exploring ways to deliver meals that adhere to CDC guidelines by avoiding person-to person contact including providing pre-packed meals in lieu of hot meals. Since food distributions in community rooms are postponed to avoid person-to-person contact, San Antonio Metropolitan Health District will temporarily lift the restriction of requiring residents to consume meals in the community room to now allow residents to now take and eat their delivered meals in their units.

In addition to the partnership with DHS, SAHA also has an existing partnership with the San Antonio Food Bank. The Food Bank offers a Bread Pantry which distributes donations provided by local grocery stores which in turn are distributed to SAHA residents. Today, March 18, SAHA distributed food to 76 families through this program.  

SAHA also works with the San Antonio Food Bank’s Project H.O.P.E. (Healthy Options for Elderly Program) Commodities Program, which provides groceries to low-income seniors through delivery of truckloads of grocery bags to each of the City of San Antonio’s 100+ senior nutrition program sites. SAHA will be making food deliveries to elderely residents tomorrow, March 19. 

SAHA is in communication with the Food Bank to pre-package meals and change the delivery method to prevent the congregation of more than 10 residents waiting for their groceries. 

In addition to these partnerships outlined above, SAHA is exploring other opportunities to provide access to food to eldery/disabled communities, as well as multi-family communities with children at home. 

SAHA has a team of volunteers ready to assist with packaging and distribution of meals in accordance with recommendations from city and health officials.

If you would like to donate or help, please visit: safoodbank.org/donate or saha.org/support


Update: March 17, 2020

  • SAHA’s Board Committee meetings scheduled for Thursday, March 19, 2020, have been canceled. All items for individual approval will be considered at the April 2, 2020, Board of Commissioners meeting currently scheduled to be held at the SAHA Central Office.

  • The Early Engagement Program for both public housing and Housing Choice Voucher (Section 8) residents originally scheduled for Wednesday, March 18, has been canceled. Please expect a letter in the mail with a revised date.

  • Both public housing and Housing Choice Voucher (Section 8) residents who experience a loss or reduction of wages can submit a change of income request to SAHA. All the requested documentation must be sent to the resident’s property management office by fax or email. SAHA will continue to process requests adhering to HUD regulations and provide the resident/tenant their new portion of rent. Please note that there may be a processing delay due to modified operations at SAHA’s Central Office.

  • Change of income packets for both public housing and housing choice voucher (Section 8) residents can be found here.

Update: March 16, 2020

  • Bexar County courts announced they would temporarily halt evictions to prevent people from losing their homes.

  • Schools districts are offering free breakfast and lunch meals to children at the following locations

  • Public Housing Residents
    SAHA issued a suspension of notices to vacate and evictions effective today for public housing residents only since SAHA serves as the landlord.

  • Housing Choice Voucher (Section 8) Tenants
    Since Housing Choice Voucher (Section 8) tenants have leasing agreements with private landlords, SAHA has no authority to suspend notices to vacate nor evictions in the private sector.

  • The San Antonio Metropolitan Health District will continue to provide food deliveries to SAHA’s elderly communities. Metro Health will temporarily lift the restriction of requiring residents to consume meals in the community room to now allow residents to take and eat their delivered meals in their units.

Update: March 13, 2020

At the San Antonio Housing Authority (SAHA), we prioritize the health and safety of our communities and want to ensure the well-being of our residents and staff. As the outbreak of COVID-19, commonly known as the novel coronavirus, continues to impact the San Antonio area, SAHA is taking extra precautionary measures to limit in-person interactions as recommended by the Centers for Disease Control and Prevention and asking our residents and partners to call, email or submit inquiries online rather than visit our offices.

IMPLEMENTED ACTIONS FOR PUBLIC HOUSING RESIDENTS

Effective Monday, March 16, and until further notice, SAHA’s Executive Leadership Team will implement the following precautions to protect its residents: 

  • Suspension of Notices to Vacate and lease violations 
  • Suspension of evictions for non criminal activity 
  • Suspension of transfers, move-ins, move-outs 
  • Suspension of routine work orders 
  • Suspension of housekeeping inspections
  • Suspension of late fees
  • Suspension of all resident activities to include Resident Council and Youth Activities
  • Closure of all property management offices and community rooms; residents should email or call
  • For residents at elderly communities, Metro Health will allow food to be taken into their units 
  • Emergency work orders will require additional troubleshooting via phone calls
  • Existing repayment agreements will be extended 
  • Recertification deadlines will be extended
  • Rent payments should be made either online or by mail
  • Visitors for social purposes, especially at elderly properties, are discouraged; Medically-related visitors and caregivers may continue to visit residents
  • Pest control services will be conducted on the exterior of buildings and common areas
  • Pest control services will temporarily be suspended in residents units

Residents are encouraged to call SAHA’s Resident Hotline at 210.477.6999 for the latest information, visit SAHA’s website at saha.org/coronavirus, or follow SAHA’s Facebook and Twitter accounts. 

IMPLEMENTED ACTIONS FOR HOUSING CHOICE VOUCHERS (SECTION 8) RESIDENTS

Effective Monday, March 16, and until further notice, SAHA’s Executive Leadership Team will implement the following precautions to protect its residents: 

  • Recertification deadlines will be extended
  • Closure of Section 8 lobby; clients should email or call 
  • Suspension of inspections 
  • Suspension of terminations 
  • Suspension of voucher issuance for current and new clients
  • Suspension of moves and portabilities
  • Landlord payments will continue to processed but delays may occur

Residents are encouraged to call SAHA’s Resident Hotline at 210.477.6999 for the latest information, visit SAHA’s website at saha.org, or follow SAHA’s Facebook and Twitter accounts. 

IMPLEMENTED ACTIONS FOR BEACON RESIDENTS

Effective Monday, March 16, and until further notice, SAHA’s Executive Leadership Team will implement the following precautions to protect its residents: 

  • Suspension of Notices to Vacate and lease violations
  • Suspension of evictions for non criminal activity
  • Suspension of transfers and new move-ins (only honor previously scheduled moves)
  • Suspension of routine work orders
  • Suspension of housekeeping inspections
  • Suspension of late fees
  • Suspension of all resident activities to include Resident Council and Youth Activities
  • Revised move out procedures 
  • Closure of all property management offices and community rooms; residents should email or call
  • Emergency work orders will require additional troubleshooting via phone calls
  • For residents at elderly communities, Metro Health will allow food to be taken into their units  
  • Rent payments should be made either online or by mail 
  • Resident phone contact will commence to aid in portal registration and contact information verification
  • Pest control services will be conducted on the exterior of buildings and common areas
  • Pest control services will temporarily be suspended in residents units

STAY INFORMED

Public health officials are readily available and sharing information often. 

City of San Antonio Metro Health  

sanantonio.gov/COVID19 | COVID-19 Hotline: 210.207.5779

TX Department of Health and Human Services 

dshs.texas.gov/coronavirus

COVID-19 Hotline 

1.877.570.9779

Text for Updates

Text COSAGOV to 55000 to receive text message updates

Ready South Texas App

Download the Ready South Texas App to receive updates on COVID-19.

Thank you in advance for your patience, understanding, flexibility and care you give each other and to our residents. SAHA hopes the changes outlined above will protect our staff and residents and help minimize the virus impact on the larger San Antonio community.