The Shape of Things to Come
Ready or not, SAHA's future is now
By Henry A. Alvarez III
SAHA President and CEO
In a few weeks, we begin a new era in public housing. Under direction from the U.S. Department of Housing and Urban Development, all public housing agencies must begin operating under a site management model (also known as property-based management).
Simply put, that means we have to do business more like a commercial property management company, and all our properties must be self-sufficient.
I understand there are rumors, and some people are troubled or confused by what they are hearing. Let me take a moment to address some of your concerns.
- We support site-based management. It will force us to be better at what we do, and to operate more efficiently. Site-based management is how every private-sector property management firm in the nation operates. In fact, just about every business in the nation follows this model. As federal funding for public housing programs continues to dwindle, it only makes sense that we start operating on a positive cash flow basis.
- HUD has given every housing authority approximately 18 months to switch to this management approach. We’re not waiting. Beginning shortly, we’re putting site-based management to the test at Alazan-Apache Courts and Woodhill Apartments. By using these properties as pilot programs, we’ll be able to find the strengths and weaknesses of site-based management, make appropriate adjustments and then expand to all our properties.
- We are committed to keeping every unit of public housing open and available to our residents. Our goal in this process of change is to find ways to keep all our public housing open and running.
- We don’t know to what extent this will change our current staffing. Based on preliminary judgment, we believe some reorganization is going to be necessary. I’ve asked all department directors to evaluate what functions the departments perform and how they apply to each property individually. Once we’ve gathered enough information, we’ll start adjusting job duties appropriately.
- This is a chance to embrace change and make a positive difference. Some jobs will change. New jobs will be created. Old jobs will go away. Many positions will be asked to do more. Instead of resisting the change, the successful employee is the one who anticipates what’s coming and jumps on the opportunity to learn new skills and take on new challenges. Let your supervisor know you want to learn how to be part of SAHA’s bold new future.
- This is not going away. The old “we’ve always done it that way” thinking is going to perish in this change. We’re going to do things in a new way, and no amount of complaining, worrying, hand-wringing or grousing will change it. Every housing authority across the nation must transition to this management style. The senior team and I are committed to making SAHA the shining example for all to follow.
This process isn’t going to be painless. But if we keep our eyes on what we’re trying to achieve, and we stay committed to our mission of providing decent, affordable housing to San Antonio’s residents, we’ll emerge from this period of change better off and better suited to keep providing for our city’s housing needs well into the future.
In the meantime, I believe it’s vital we keep information flowing about this change. If you have questions or concerns, please talk to your supervisor. The rumor mill is notoriously inefficient and misleading. Your supervisor can get you the answers you need.
SAHA is on the verge of a monumental change. By working together and pursuing our vision, we have a rare opportunity to create our future in a very brief period of time. With the dedication, commitment and professionalism I’ve seen in this organization, I know we will be successful.
Salary Survey Update
The latest on the wage and compensation study
Werling Associates, Inc., has completed approximately 80 percent of the study of SAHA’s wage and compensation structure and job duties. The review of all job description questionnaires is complete. Werling is in the process of compiling its findings for a final report. Once finished, Werling will brief the senior team on the results of the survey. That meeting will determine the next steps in the process as well as provide Werling with direction to complete the project.
Life in the Cubicle Jungle
Simple rules for getting along with coworkers in a cubicle environment
Cubicles are designed to enhance interaction and help companies maximize space. However, because partitioned environments lack privacy, it’s critical that cube dwellers develop a healthy respect for their co-workers.
Here are 10 ways to build strong bonds and foster productivity when working with colleagues in close quarters:
1. Be a courteous guest.
In the 1970s hit TV sit-com “WKRP in Cincinnati,” radio executive Les Nesman had his own imaginary office walls. Pretend you work with Les. Before stepping into a colleague’s work area, always knock gently on the side of the entrance. This allows the individual to signal whether he or she can be disturbed at the moment.
2. Use your "library” voice.
You may think of your cubicle as your “Fortress of Solitude,” but the wall between you and your coworker is about three inches thick and made of polyester material stretched over a plastic frame. Yes, we can hear everything you say, especially when you use your “loud and proud” voice. Please keep it down.
3. Curb casual conversation.
Along the same lines, casual conversation in a cubicle environment is like casual conversation in a library. It’s distracting. Save the gossip for lunch or break time.
4. Stay home with the sniffles.
You may think it a good idea to come to work sick, but your coworkers and supervisor probably wish you’d just go ahead and stay home. If you absolutely have to come to work, take precautions like avoiding common areas and common-use office equipment.
5. Have good scents.
Ah, garlic tuna! Need we say more? Remember, you don’t have an office to keep your odors to yourself. And mind the cologne, also. Some people are allergic.
6. Ask before borrowing.
Some people are protective of their office supplies. Always ask for permission prior to using someone’s stapler or raiding a co-worker’s supply of paper clips. What may seem like no big deal to you could be regarded as bothersome or disrespectful to others.
7. Avoid décor disasters.
Individuality is the spice of life. But err on the side of caution when decorating your workspace. For instance, don’t put up potentially offensive calendars or political posters that may alienate others. Also, you may want to think twice before posting that beach picture from your Cancun vacation.
8. Hit the right tune.
You may work best when the music’s blasting, but that doesn’t mean everyone shares the same strategy. Wear headphones whenever you listen to CDs or the radio. And be sure not to sing or hum along to the chorus; save those melodies for your morning shower.
9. Avoid phone faux pas.
If you must leave your cell phone on during work hours, make sure that it is always with you and you have a standard, professional-sounding ring tone. Your neighbors might not appreciate being startled by "Dancing Queen" every 20 minutes. In addition, it’s rarely appropriate or necessary to use the speakerphone option in a cubicle environment.
10. Be friendly.
In today’s fast-paced business environment, we sometimes forget the basics of professionalism. When you are away from your cube and pass someone in the hall, say hello whether they are a friend or stranger. You both work for the same organization and you never know whose assistance you might need some day.
Remember that being a good neighbor is just as important on the job as it is at home. Exhibiting courtesy, tact and empathy in the workplace will help you build productive relationships and camaraderie with colleagues.
Upcoming Events
Upcoming April events
What’s happening in April:
- Don't forget! Come celebrate the blend of cultures that gives SAHA its diverse and unique ethnic identity. SAHA International Night is scheduled for Friday, April 7 at 6 p.m. in the central office atrium and park area. Admission is FREE for ALL SAHA employees, with your employee badge.
- All Employee Association members are invited to the Easter picnic, Saturday, April 8, from 11 a.m. to 2 p.m. in the central office atrium and park area. RSVP to Ernest Cano or Diana Riojas by 5 p.m., April 5. Click here for RSVP form.
Fiesta Time!
It's time for San Antonio's biggest party
It's Fiesta time! The Employee Association is looking for volunteers to help with Fiesta parking on Friday, April 28, from 8 a.m. to 2 p.m., and Saturday, April 29, from 8 a.m. to 3 p.m. For more information or to volunteer, please contact Ernest Cano at 477-6933.
For a complete list of Fiesta events, click here.
